Instagram · Telegram · WhatsApp
Questions become a qualified customer
Dichat.ai is an AI sales manager that knows your business. It answers questions across your messengers in seconds, qualifies the customer, captures a phone number, and writes it into your CRM.
No card required
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Do you have a corner sofa? My living room is 18 m²
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For 18 m² the “Verona” fits — 2.6×1.8 m, removable covers, 14,200,000 so‘m.
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Can I get the fabric in another colour?
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There are nine fabrics. We send someone to measure up free of charge and bring the swatches. Which day suits you?
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Saturday afternoon
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Booked: Saturday 14:00–16:00. Leave your address and phone number.
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Tashkent, Yunusobod block 19. +998 90 123 45 67
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Thank you! Booked for Saturday 14:00–16:00. Our surveyor will call before setting off.
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Channels
Wherever your customer writes, the answer is there
One dashboard, every messenger. Instagram is live today; the rest arrive on the roadmap.
- Live
Instagram
Direct, comments, images, and voice notes
- Planned
Telegram
Bot and Business account — stage two
- Planned
WhatsApp
Business API — stage three
- Planned
Messenger
Messages to your Facebook page — planned
Features
A sales manager that never sleeps
Set it up once, and it works every day and every hour after that.
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Answers in seconds
Your customer does not wait. A question that arrives at 2am does not sit until morning — it is answered immediately.
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Knows your business
Prices, delivery, opening hours, warranty — all of it comes from your knowledge base. It does not make things up.
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Qualifies the lead
It asks the questions that matter, works out whether the customer is ready, and captures a phone number.
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Writes to your CRM
Every qualified customer lands in amoCRM, Bitrix24, or Google Sheets. No copying by hand.
Why Dichat
For businesses that cannot afford to miss a message
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It will not invent a price
The agent answers only from what you gave it. With no supporting answer in the knowledge base it asks a clarifying question or hands over to an operator — it never invents a price, a discount, or a guarantee.
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A human steps in whenever they want
An operator takes the conversation with one click and the AI goes quiet immediately. On a hard question the agent calls a human itself.
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In the customer’s own language
Uzbek (Latin and Cyrillic), Russian, and English. If the customer switches language, so does the agent.
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Your data stays yours
Each organisation’s data is separated at the database level. Instagram connects only through Meta’s official API — your password is never given to us.
In action
A real conversation — from question to result
Pick an industry and watch how the agent writes.
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Do you have a corner sofa? My living room is 18 m²
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For 18 m² the “Verona” fits — 2.6×1.8 m, removable covers, 14,200,000 so‘m.
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Can I get the fabric in another colour?
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There are nine fabrics. We send someone to measure up free of charge and bring the swatches. Which day suits you?
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Saturday afternoon
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Booked: Saturday 14:00–16:00. Leave your address and phone number.
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Tashkent, Yunusobod block 19. +998 90 123 45 67
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Thank you! Booked for Saturday 14:00–16:00. Our surveyor will call before setting off.
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How much is a 4-day trip to Dubai? Two of us
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For April, 8,900,000 so‘m for two: four nights, a 4-star hotel, flights, and transfers.
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Do we need a visa?
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You do, and we handle it — five working days, 850,000 so‘m. A passport copy is all we need.
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Good, I am interested
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Send your name and number — a manager will call today and confirm the dates.
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Aziza Rahimova, +998 93 456 78 90
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Noted, Aziza. A manager will call before 18:00 today and confirm the dates.
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Any winter tyres for a Cobalt? 185/60 R14
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Three options: Kama 265 — 620,000, Nokian — 1,150,000, Michelin — 1,480,000 so‘m each.
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What would four Nokians cost fitted?
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Four tyres 4,600,000 plus fitting and balancing 240,000 — 4,840,000 so‘m all in. Today at 16:00 or tomorrow at 10:00 are free.
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Tomorrow at 10:00
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Booked. Leave your number — we will call to remind you an hour before.
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+998 97 234 56 78
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Booked for tomorrow at 10:00. We will call to remind you an hour before.
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Can I order a birthday cake? For the 25th
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The 25th is open. For how many people, and which flavour — chocolate, honey cake, or fruit?
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For 15 people, honey cake
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A two-tier honey cake for 15, 3 kg — 780,000 so‘m. Would you like lettering or decoration?
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Yes, write “Nilufar 30”
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Noted. Leave your number — I will send a sketch, and we bake once you approve.
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+998 94 567 89 01
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Order taken. I will send the sketch this evening — once you approve, it is ready for the 25th.
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Dashboard
Every conversation in one window
Who wrote in, what the agent said, which customer is ready, how much of the limit is left. Your operator can run it from a phone.
- A shared inbox — every conversation in one place
- Take a conversation over with one click
- Customer card: contact, goal, full history
- Agent quality and the sales funnel
Integrations
Customer details land where they belong
The name, phone number, and goal the agent gathered go straight into the system you already use.
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Listens
Picks up every message from Direct and from comments.
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Understands
Works out the goal, extracts the contact, scores the customer.
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Files it
Hands the qualified customer to your CRM or spreadsheet.
- amoCRM
- Bitrix24
- Google Sheets
- Google Forms
- Webhook
CRM not on the list? An outbound webhook connects it to anything.
Pricing
Sized to your business
Every plan counts AI replies per month. An AI reply is one final message delivered to a customer; the customer’s own questions do not count.
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Trial
7 days
0 so‘m / 7 days
- 1 Instagram account
- 1 AI agent
- 300 AI replies
- Direct and comments
- Test chat
- No card required
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Start
For small businesses
490,000 so‘m / per month
- 1 Instagram account
- 1 AI agent
- 2,000 AI replies
- 1 CRM integration
- 3 operators
- Core analytics
- Most popular
Plus
For growing businesses
990,000 so‘m / per month
- 3 Instagram accounts
- 3 AI agents
- 7,000 AI replies
- amoCRM and Bitrix24
- 10 operators
- Extended analytics
- AI-generated prompts
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Pro
For sales teams
2,490,000 so‘m / per month
- 10 Instagram accounts
- 10 AI agents
- 25,000 AI replies
- Unlimited operators
- Every integration
- A/B testing of agents
- A dedicated manager
When the limit runs out, new conversations pass to your operator — no customer is left unanswered. An extra reply pack can be bought at any time.
FAQ
Frequently asked questions
Do I have to hand over my Instagram password?
No. The connection runs through Meta’s official API — you press “Allow” on your own Instagram page and that is all. Your password is never visible to us, and you can revoke access at any time.
What if the agent quotes the wrong price?
It will not. The agent relies only on the knowledge base you loaded. With no answer there, it asks a clarifying question or hands the conversation to an operator — it does not invent prices, discounts, or guarantees.
How long does setup take?
Usually 10–15 minutes. You sign up, fill in a short form about your business, connect Instagram, and try the agent in a test chat. When you are happy, you press “Launch”.
How do my operators step in?
Every conversation is visible in the shared inbox. Press “I’ll answer” and the AI goes quiet immediately while you type. The agent also hands over hard questions itself and sends a Telegram notification.
What counts as an AI reply?
One final message delivered to a customer. Incoming customer questions and the system’s internal work do not count. You are warned at 70, 80, 90, and 100 percent of the limit.
Is my customers’ data safe?
Each organisation’s data is separated at the database level — reaching another tenant’s conversation is not technically possible. All tokens are stored encrypted, and a request to erase a customer’s data is carried out immediately.
I have several Instagram accounts. Will they all connect?
Yes. Up to 3 on Plus and up to 10 on Pro, each with its own agent.
What happens when the trial ends?
The agent stops replying and your data is kept for 30 days. Choose a plan within that window and work continues exactly where it stopped.
Get started
Seven days free — no card required
Sign in with Telegram, fill in a short form about your business, and connect Instagram. Your agent starts answering today.
Start with Telegram- Live in 10 minutes
- No card needed
- 300 free AI replies