Public offer

This document is a public offer under Article 369 of the Civil Code of the Republic of Uzbekistan. Paying for the service, or beginning to use it, counts as full and unconditional acceptance of this offer.

1. Subject of the agreement

The Provider (Dichat.ai) grants the Customer the right to use software on a subscription basis, remotely. The software answers messages arriving in connected messengers using artificial intelligence, qualifies customers, and passes data to the systems the Customer nominates.

Ownership of the software does not transfer — only the right to use it.

2. Acceptance

The offer is accepted by either of the following:

• Creating an account and activating the trial period;
• Paying for a chosen plan.

From the moment of acceptance the agreement is concluded and binding on both parties.

3. Price and plans

Current plans and prices are published on the official website and form an integral part of this offer.

• Prices are stated in Uzbek so’m.
• Each plan is capped by a monthly number of AI replies and other limits.
• The Provider may change prices. A change is announced at least 30 days in advance and does not affect a period already paid for.

Trial period: 7 days, free of charge. One trial per verified phone number.

4. Payment

• Payment is made in advance, monthly, through the Click or Payme systems.
• The service activates on the day payment is received.
• If payment does not arrive, the Provider may suspend the service. The Customer’s data is retained.
• No refund is given for a period already used. Where the service was unavailable through the Provider’s fault, that period is credited.

5. Rights and obligations

The Provider shall

• Deliver the service in accordance with this offer and the description on the website.
• Keep data confidential and not pass it to third parties, except where the law requires.
• Give advance notice of planned maintenance.
• Provide technical support.

The Customer shall

• Pay on time.
• Be responsible for the accuracy of data entered into the service.
• Not use the service for unlawful purposes.
• Hold genuine rights to the Instagram account and CRM systems being connected.
• Independently meet its own personal-data obligations towards its customers.

The Customer may

• Use the service in full within the chosen plan.
• Change plan at any time.
• Export its data and request erasure.
• Terminate the agreement unilaterally.

6. Term and termination

The agreement takes effect on acceptance and runs to the end of the paid period, renewing automatically with each payment.

The Customer may terminate at any time without giving reasons, by closing the account. The service runs to the end of the paid period.

The Provider may terminate where this offer or the terms of use are breached.

7. Liability

The service is provided “as is”. The Provider’s liability is limited to the amount the Customer paid over the last 3 months.

The Provider is not liable for:

• Outages in third-party services (Instagram, CRM, payment systems);
• Business decisions taken on the basis of artificial-intelligence replies;
• Consequences of inaccurate data entered by the Customer;
• Lost profit or indirect damages.

8. Force majeure

Neither party is liable for failing to perform because of extraordinary circumstances — natural disaster, military action, decisions of state authorities, or failures on backbone communication links.

9. Disputes

Disputes are settled by negotiation. A claim must be answered within 15 days. Failing agreement, the dispute is heard in court under the law of the Republic of Uzbekistan.

10. Final provisions

The Provider may amend this offer. A new version takes effect when published on this page. The Customer is notified of material changes.

The Terms of Service and Privacy Policy apply alongside this offer.

11. Provider details

Contact: hello@dichat.ai

The full legal name, tax identification number, bank account details, and registered address will be added to this section before the service launches publicly.